Everyday problem
Enquiries from earlier months that never got a reply sit forgotten in inboxes, forms and sheets.
What it does
Gathers last year’s unanswered enquiries from your agreed sources into one list, removes duplicates and sorts them so staff know whom to call first.
Most useful for
Teams with a backlog of older enquiries that were never followed up.
Included in the standard setup
Up to two agreed sources; a duplicate check; a priority order agreed with you; one call list with a status column; and a handover walkthrough.
Example workflow
Collect old enquiries → remove duplicates and ones already answered → sort by your priority → staff call and mark each one.
What we’ll need from you
Exports of your past enquiries; how you want them prioritised; and who will make the calls.
Not included
Making the calls; automated messages to past enquiries; data cleaning beyond duplicates; sources beyond the agreed two.
Common questions
Will it message people automatically? No. It prepares a list; your staff decide whom to contact and how. Can it include WhatsApp chats? Only if you can export them; this is checked during scoping.